Frequently Asked Questions
Find answers to common questions about our products and services
Products
Are your products 100% herbal?
Yes, all our products are made from 100% natural herbal ingredients. We don’t use any artificial additives, fillers, or synthetic compounds in our formulations. Each product is carefully crafted using traditional herbal wisdom combined with modern scientific understanding.
How long before I start seeing results?
Results vary depending on the individual and the specific product. Generally, you may notice initial improvements within 2-3 weeks of consistent use, with optimal results typically seen after 4-8 weeks. Some conditions may require longer-term use for best results. Consistency is key with herbal remedies.
Can I take your products with other medications?
While our products are natural, herbs can interact with certain medications. We always recommend consulting with your healthcare provider before combining our products with prescription medications, especially if you’re taking medications for serious conditions like diabetes, heart disease, or blood pressure issues.
Do your products have any side effects?
Our formulations are designed to be gentle and well-tolerated. However, individual sensitivities vary. Some people may experience mild digestive adjustments or detoxification symptoms when first starting. If you notice any concerning effects, we recommend discontinuing use and consulting with a healthcare professional.
How should I store my products?
For optimal potency, store all products in a cool, dry place away from direct sunlight. Keep containers tightly closed when not in use. There’s no need for refrigeration unless specifically indicated on the product label.
Orders & Shipping
How do I order or pay?
Ordering is simple. Currently, we process all orders through WhatsApp. Simply message us with the products you’d like to purchase, and our team will guide you through the payment and delivery process. We accept bank transfers, mobile payments, and cash on delivery in select areas.
Do you deliver across Nigeria?
Yes, we deliver to all states in Nigeria. Delivery times vary based on your location, typically ranging from 1-3 business days for Lagos and 3-7 business days for other states. We use reliable courier services to ensure your products arrive safely.
What are the shipping costs?
Shipping fees depend on your location and order size. We offer free shipping on orders above a certain amount. During the ordering process, our team will provide you with the exact shipping cost before finalizing your purchase.
Can I return a product?
We stand behind the quality of our products. If you receive a damaged product or if the wrong item was shipped, please contact us within 48 hours for replacement. However, due to the nature of herbal health products, we do not accept returns for opened products unless there’s a manufacturing defect.
How can I track my order?
Once your order is dispatched, we’ll provide you with tracking information via WhatsApp or SMS. This allows you to monitor the status of your delivery in real-time.
Usage & Safety
Are your products safe for long-term use?
Our herbal formulations are designed to be gentle and suitable for extended use as directed. However, we recommend periodic breaks after 3-6 months of continuous use. This allows your body to reset and optimizes the effectiveness of the herbs when you resume.
Are your products suitable for pregnant or breastfeeding women?
Due to the potent nature of some herbs, most of our products are not recommended during pregnancy or while breastfeeding unless specifically formulated for those conditions. Please consult with a healthcare provider before using any herbal products during these periods.
Do you have products for children?
Most of our current formulations are designed for adult use. We recommend consulting with a pediatrician before giving any herbal supplements to children under 18 years of age.
What quality control measures do you have in place?
We maintain strict quality control standards throughout our production process. All our ingredients are sourced from trusted suppliers and undergo testing for purity and potency. Our formulations are produced in clean facilities following good manufacturing practices.
Are your products registered with NAFDAC?
We are in the process of obtaining NAFDAC registration for our product line. We follow all required guidelines for herbal supplements and are committed to meeting regulatory standards.
Usage & Safety
Find answers to common questions about our products and services